About Us

Seeking support and care under the NDIS?

As someone living with a disability, finding a reliable and trustworthy support provider is crucial to my well-being and quality of life.

I am grateful to have discovered Partners in Care Co as my NDIS service provider, who offers a range of services tailored to my needs and empowers me to control my support schedule and choice of support workers.

Their team of qualified and compassionate professionals have significantly impacted my daily living and helped me achieve my goals.

Our Commitment to Quality Care

Personalised Support

Our experienced team of support workers and nurses understands that everyone's needs are different. That's why we tailor our support services to meet the unique needs of each client, ensuring they receive the right support at the right time.

Flexibility and Control

With our services, clients have the freedom to choose their own support workers, set their own schedules, and have more control over their NDIS plans. This means they can get the support they need, when they need it, and live the life they want.

Expertise

Our support workers and registered nurses are highly skilled and passionate about providing the best possible care. We invest in ongoing training to ensure our team stays updated with industry standards and best practices.

Our Story

Partners in Care Co is a company dedicated to providing exceptional NDIS services, founded by two highly passionate and motivated Registered Nurses - Peggy and Serena.

With over 25 years of combined nursing experience, they established this business with the primary objective of offering the community the highest quality care and support.

Our main goal is to positively impact the lives of those in need, promoting independence and enhancing the overall quality of life with the help of their dedicated team.

With Partners in Care Co, clients can trust that they will receive compassionate, reliable, and customised care tailored to their unique needs and preferences.

So, why not us be your trusted partner in care?

Our Vision and Mission

Our Vision

Our vision is a world where every person living with a disability has the opportunity to live a fulfilling, independent, and dignified life supported by caring professionals.

Our Mission

Our mission is to provide exceptional care and support services tailored to each individual's unique needs, promoting their physical, emotional, and social well-being.

Our Leadership Team

Serena Kassim

Owner - Manager

Frequently Asked Questions

We've put together a list of commonly asked questions to provide you with more information about how we work, and what you can expect from us.

What inspired you to start Partners in Care Co?

As Registered Nurses with over 25 years of experience in the healthcare industry, we recognized the need for high-quality and reliable support services for individuals living with disabilities in our local community. We were inspired to create Partners in Care Co to provide personalized, flexible, and compassionate care that promotes independence and enhances the lives of our clients.

What sets your team apart from other NDIS service providers?

At Partners in Care Co, we are dedicated to providing exceptional care and support services that are tailored to the unique needs and goals of each individual client. Our team of highly qualified and experienced support workers and registered nurses undergo rigorous screening and training to ensure that they meet our high standards of professionalism, expertise, and compassion.

How do you ensure that your support workers and nurses are qualified and experienced?

We take great care in selecting and screening our support workers and nurses to ensure that they meet our standards for qualifications, experience, and professionalism. Our team members undergo thorough background checks and training to ensure that they are equipped with the knowledge and skills necessary to provide high-quality care and support services.

Can you tell us more about your company culture and values?

At Partners in Care Co, we believe in treating our clients with compassion, respect, and dignity. We strive to create a supportive and inclusive environment that promotes independence, autonomy, and quality of life for all of our clients. Our team members are committed to upholding our values of excellence, integrity, and compassion in all aspects of their work.

How do you measure success and ensure that your clients are satisfied with your services?

We believe that success is measured by the satisfaction and well-being of our clients. We regularly check in with our clients to ensure that they are receiving the support they need and that their goals and preferences are being met. We also conduct regular assessments and evaluations to ensure that we are providing the highest quality of care and support services possible.